Return & Refunds Policy
No Returns or Exchanges
Due to the nature of our product, no returns or exchanges are accepted. Customers do have the ability to request a refund on their order should there be an issue.
Wrong, Damaged or Defective Items
If you received the wrong product from Ketoned Bodies, or if it arrives defective or damaged in transit, please contact firstname.lastname@example.org within 24 hours of receipt so we can resolve the problem.
Ketoned Bodies reserves the right to make all final decisions regarding issuing of refunds to customers. All refunds will be issued in the form of a store credit for use on future orders.
All cancelations for Monday shipments must be made by the previous Thursday by 11:59am EST. Refund of cancelation will be issued in the form of store credit.